These terms and conditions and the disclaimer governs your use of our website, web services, affiliated marketing advertised offerings and generally our terms of business governing our products and services provided;

 

Website

 

By using our website, you accept these terms and conditions and this disclaimer in full. If you disagree with any part of this disclaimer or the terms and conditions, you must not use our website or consent to sharing any information of a general or personal nature about yourself at all and should immediately cease taking any of our services or those of our affiliates where relevant to our services.

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are fully reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below:

You must not (save in accordance with the express terms of our download agreement): (a) republish material from this website; (b) sell, rent or otherwise sub-license material from the website; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e) edit or otherwise modify any material on the website; or (f) redistribute material from this website.

Nothing on this website should be construed or treated as legal advice. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in the disclaimer will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit any liability of a party in any way that is not permitted under applicable law; or (d) exclude any liability of a party that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in the download agreement: (a) are subject to the preceding sentence; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of the disclaimer, including but not only limited to liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. We will not be liable to you in respect of any losses arising out of a ‘force majeure’ event. We will not be liable to you in respect of any business losses.

We will not be liable to you in respect of any loss of or damage to profits, income, revenue, or anticipated savings. We will not be liable to you in respect of any loss of use or production. We will not be liable to you in respect of any loss of management time or office time. We will not be liable to you in respect of any loss of business, contracts, commercial opportunities or goodwill. We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage. You accept that we are a limited liability entity and we have a legitimate interest in limiting the personal liability of our owners, directors, partners, members and employees, etc. Having regard to that interest, you agree that you will not bring any claim personally against any individual owners, directors, partners, members or employees in respect of any losses you that you may suffer in connection with the downloads or the download agreement. This will not of course exclude the liability of Velvet Skin and Laser, where relevant, for the acts and omissions of its partners, members and employees.

We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website. Please check this page regularly to ensure you are familiar with the current version.

Other websites linked to our Platform

We are not responsible for the practices adopted by websites linked to or from our platform and / or affiliates nor the information or content contained therein. Often links to other websites are provided as a guide to information on topics that may be useful to the users of our Platform.

Please remember that when you use a link to go from our platform to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our Platform, is subject to that website’s own rules and policies. Always read over those rules and policies before proceeding. If you are in doubt or disagree with the sharing of any information, do not grant any permissions or consents to such services provided on those websites.

This disclaimer (together with our associated privacy policy) constitutes the entire agreement between you and us in relation to your use of our website and supersedes all previous agreements in respect of your use of this website.

This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of England and Wales (providing that we may bring proceedings to enforce our contractual or intellectual property rights in any jurisdiction in which you are resident, established or operating).

Services

By using or subscribing to our services whether marketed by us or by our affiliated service / promotional advertisers, you accept these associated terms and conditions in full:

 

CONSULTATION FEES

 

At the Velvet Skin and Laser clinic, every customer receives very comprehensive treatment and care provided by individuals who have the relevant expertise in their particular field.

Each person and business with whom we operate, has been carefully selected for the quality of their product and /or services that they offer.

To our patients, we offer very competitive pricing for the treatments and procedures on offer as well as the reassurance that the treatment will reflect the quality and care throughout in order to maintain our professional and ethical standards.

We charge a fee for an initial consultation and this will be communicated to you in our interaction with you at the outset or can be provided to you on your request at any point. A fee is also payable for a second opinion (please contact info@velvetskinlaser.co.uk for details of these amounts).

Scheduled appointments and consultations with our Doctors and Therapists are completely free or will normally be part of a package charge that will be quoted to you prior to agreeing treatment. You may ask any question or if you have any concerns about your skin and body, you may ask and make enquiries directly with our team who are here to help and provide you with all the necessary information and medical advice (where relevant), you may need to make an informed decision about your treatment or procedure or any of our other offered services.

 

CANCELLATION FEES AND LATE ARRIVALS POLICY

 

Cancellations can be made by phone, email or in person at least 48 hours prior to your scheduled appointment. We would be grateful if you could be sure to do so, as soon as you know, to avoid any confusion and to help us maintain our level of service to all of our customers.

 

CHARGE FOR A LATE CANCELATION OR MISSED APPOINTMENT FEE

 

STEP BY STEP: HOW TO WRITE AN APPOINTMENT CANCELATION EMAIL

 

       1.Write an email yourself.

       2.Give advance notice for cancelling your appointment.

       3.Provide a reasonable explanation about why an appointment has to be postponed.

.      4.Propose a time to reschedule the appointment.

 

If you cancel the appointment before 48 hours, there will be no charge but after 48 hours there will be a charging fee for the cancellation in the sum of £50.

Therefore, please make sure that you attend your appointment or inform us well in advance before the intended appointment of the need to cancel.

We do our best to accommodate late arrivals, however there may be times when a later arrival may result in reduced consultation time, or we may have the need, due to unforeseen circumstances, to reschedule your appointment. You will be alerted with a text message 48 hours prior to confirming your appointment.

We will do our best to ensure that no cancellations are brought about by us but, due to unforeseen circumstances and governing regulations and advice from the authorities on occasions from time to time for instance, due to Covid cases, etc. we may be forced to cancel certain appointments. We appreciate that this may be inconvenient and assure you that we will act to minimise and such inconvenience as much as possible.

If you fail to cancel your appointment within 48 hours of the appointment, then a note will be made on your record notifying our Admin Team to take full payment at the time the next appointment is made.

 

PAYMENT POLICY OF VELVET SKIN AND LASER

 

      1. Payment must be made in advance.

       2.The packages and not transferable and cannot be used between two or more clients and other terms and conditions               may operate on any given special or deal as may be offered from time to time, please consult our website and / or                    contact   or reception staff on our business contact details for details of these.

       3.No pre-payments are available however multiple prepaid discount prices are available.

 

 

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